My partner bought me our horse box in March 17 from ICE Horseboxes. We live in Scotland and purchased ours unseen. Kirsty was ever so helpful and answered every question we had. We had been looking for almost a year as we did not know much about them and were in contact with almost every horse box company. We were first in contact with Kirsty in January. Kirsty was very interested in what my needs and wants were, and was not as pushy towards selling me a horse box unlike other big company's even though they didn't fit our needs!
Hi Cathy I would just like to send my thanks to you and everyone at ICE Horseboxes for helping me to accomplish a memorable surprise for my wife. You helped with the whole process of designing the horsebox, through build and finally to delivery kindly an efficiently. You were extremely approachable and helpful at all times and using your knowledge of horses and horseboxes you have been able to help me provide my wife with a horsebox that exceeded both hers and my expectations. I have now in fact become a horsebox widow.
After spending months searching for the right 3.5t horsebox we were delighted to see advertised Ice Horseboxes only a few miles away from us in Sussex. Upon meeting Kirsty and Cathy and being shown around their demo box we instantly fell in love as we were able to mentally tick off all of the features that we wanted in our dream horsebox - this box had it all! About 5 minutes later we were placing a deposit on a beautiful navy and white box without needing to give it a second thought. Kirsty and Cathy were able to answer all of our questions, and nothing was ever too much trouble.
I would just like to thank you and your hubby and team for my lovely, sparkly horsebox. I was very impressed with your horse boxes from your website as they had the essentials I was looking for – a collapsible breast bar and wide back door, and you were quite near us distance wise! When we visited, I was equally impressed with them in person, they felt very solid and great quality.
Nothing was too much trouble for you, and you were very patient with me and my colour decisions!